Returns & Refund Policy
Returns & Refund Policy
We want you to love your DTA Clothing purchase. If you're not completely satisfied, we're here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be:
- Unworn and unwashed
- In the same condition that you received it
- In its original packaging with tags attached
Several types of goods are exempt from being returned, including sale items and gift cards.
How to Initiate a Return
To start a return, please contact us at dtaclothing2022@gmail.com with your order number and reason for return. We will provide you with a return address.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account, then contact your credit card company. If you still have not received your refund, please contact us at dtaclothing2022@gmail.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at dtaclothing2022@gmail.com.
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy, please contact us at dtaclothing2022@gmail.com.